ONE Bank Limited Job Circular 2021

Short Description:

Job employer: ONE Bank Limited
Post Title: Customer Service Executive
Vacancy: 7
Employment Status: full- Time
Educational Requirements: Bachelor degree in any discipline
Skills Required: Ability to Work Under Pressure
Experience: At least 10 year(s)
Age: Age 21 to 30 years
Job Location: Dhaka
Salary: Tk. 18000 (Monthly)
Published on: 19 May 2021
Application Deadline: 31 May 2021
Application On: https://career.onebank.com.bd/career/
Source: www.onebank.com.bd

Job Details:

Customer Service Executive

ONE Bank Limited

Vacancy

07

Job Context

• We are looking for Customer Service Executive for our Contact Center. He/she will have to answer incoming & outgoing calls from customers who want to know about his/her account, loan or card`s status, answer customer query, manage complaints and troubleshoot critical call queries. He/ She will have the Sense of responsibilities, analytical ability and achieve the daily target.

Job Responsibilities

• Inbound & Outbound call handling
• Provide product and service information to customers
• Request & Complaint resolve
• Monitoring & follow up
• Identify and escalate issues to supervisors
• Complete call logs and reports
• Upsell products and services
• Other duties as assigned

Employment Status

Contractual

Workplace

• Work at office

Educational Requirements

• Bachelor degree in any discipline
• Skills Required: Ability to Work Under Pressure

Additional Requirements

• Age 21 to 30 years
• Both males and females are allowed to apply
• Fluent in Bengali & English language
• Computer knowledge in Microsoft Word, Excel
• Good Communication skill

Job Location

Dhaka

Salary

• Tk. 18000 (Monthly)

bdinfo

all author posts